Responsibilities:
Marketing/Leasing
- Maintains a professional, yet friendly, atmosphere in the leasing office and other areas where
prospective residents and residents meet.
- Inspects models and "market ready" vacancies daily to ensure cleanliness.
- Answers incoming phone calls and handles each call accordingly. Transfers calls to Assistant
Manager or Property Manager when appropriate.
- Greets prospective residents, qualifies, and determines needs and preferences. Professionally
presents property and specific apartments while communicating features and benefits.
- Maintains awareness of local market conditions and trends. Contributes ideas to the Property
Manager for marketing property and for improving resident satisfaction.
Administrative/Office
- Correctly completes all lease applications, assists with application verification and notifies
prospective residents of results.
- Completes all lease paperwork, including related addenda, and accepts rents and deposits.
- Completes guest card information form on all prospects. Sends thank-you notes and performs
follow up.
- Inventories office supplies on periodic basis and reports needs to the Property Manager.
- Organizes and files appropriate reports, leases and paperwork.
- Assists Property Manager and Assistant Manager in preparation of daily and weekly reports,
resident communications, move-out inventory, and market surveys.
- Other duties may be assigned by the Vice President, Regional Manager and/or Property Manager
and as deemed necessary to preserve the property and/or add value.